Privacy Policy

The Owner informs you of its Privacy Policy regarding the processing and protection of personal data of users that may be collected while browsing the Website: https://farmasyusa.com

In this regard, the Owner guarantees compliance with current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR).

The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the Responsible Party

  • Responsible: Stephanie Smith.
  • Email: contact@farmasyusa.com
  • Website: https://farmasyusa.com

Principles applied in data processing

When processing your personal data, the Owner will apply the following principles, which comply with the requirements of the new European data protection regulation (GDPR):

  • Principle of lawfulness, fairness, and transparency: The Owner will always request consent for the processing of personal data, which may be for one or more specific purposes about which the Owner will inform the User in advance with absolute transparency.
  • Principle of data minimization: The Owner will only request data that is strictly necessary for the purpose or purposes for which it is requested.
  • Principle of storage limitation: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding storage period according to the purpose.
  • In the case of subscriptions, the Owner will periodically review the lists and delete those records that have been inactive for a considerable period of time.
  • Principle of integrity and confidentiality: The personal data collected will be processed in such a way that its security, confidentiality, and integrity are guaranteed.
  • The Owner takes the necessary precautions to prevent unauthorized access or misuse of its users’ data by third parties.

Obtaining personal data

To browse the website, you do not need to provide any personal data.

The cases in which you do provide your personal data are as follows:

  • When you sign up for a subscription form or newsletter that the Owner manages with MailChimp.

Rights

The Owner informs you that you have the following rights regarding your personal data:

  • Request access to the stored data.
  • Request rectification or deletion.
  • Request the limitation of its processing.
  • Object to processing.

You cannot exercise the right to data portability.

The exercise of these rights is personal and must therefore be exercised directly by the interested party, by requesting it directly from the Owner, which means that any customer, subscriber, or collaborator who has provided their data at any time can contact the Owner and request information about the data they have stored and how they obtained it, request their rectification, oppose their processing, limit their use, or request their deletion from the Owner’s files.

To exercise your rights, you must send your request along with a photocopy of your National Identity Document or equivalent to the email address: contacto@farmasyusa.com

The exercise of these rights does not include any data that the Owner is obliged to keep for administrative, legal or security purposes.

You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.

Purpose of personal data processing

When you connect to the Website to send an email to the Owner, you subscribe to its newsletter and provide personal information for which the Owner is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed, and stored by OVH only as described on the pages:

  • Legal Notice
  • Privacy Policy

The personal data and the purpose of the processing by the Owner differs depending on the information capture system:

  • Content subscription forms: The Owner requests the following personal data: name and surname, email address, telephone number, and website address to manage the subscription list, send newsletters, promotions, and special offers. The personal data provided to the Owner will be located on the servers of The Rocket Science Group LLC d/b/a, with address in the US. (Mailchimp).

There are other purposes for which the Owner processes personal data:

  • To ensure compliance with the conditions set out in the Legal Notice page and applicable law. This may include the development of tools and algorithms that help the Website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this Website.
  • To analyze user navigation. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to the User’s computer when browsing the Website, the characteristics and purpose of which are detailed on the Cookies Policy page.

Security of personal data

To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The Website is hosted by: OVH. Data security is guaranteed, as they take all necessary security measures to ensure this. You can consult their privacy policy for more information.

The Owner informs the User that their personal data will not be transferred to third parties, except where such transfer is covered by a legal obligation or where the provision of a service requires a contractual relationship with a data processor. In the latter case, data will only be transferred to the third party when the Owner has the express consent of the User.

However, in some cases, collaborations with other professionals may be carried out. In such cases, the User’s consent will be required, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be done in accordance with the strictest security standards.

Content from other websites

The pages of this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookie Policy

In order for this website to function properly, it needs to use cookies, which are pieces of information stored in your web browser.

You can find all the information regarding the cookie collection and processing policy on the Cookies Policy page.

Legitimacy for data processing

The legal basis for the processing of your data is:

  • The consent of the data subject.

Categories of personal data

The categories of personal data processed by the Data Controller are:

  • Identification data.
  • No specially protected data categories are processed.

Retention of personal data

The personal data provided to the Data Controller will be retained until you request its deletion.

Recipients of personal data

  • Mailchimp The Rocket Science Group LLC d/b/a, with registered office in the USA.
  • More information at: https://mailchimp.com
  • The Rocket Science Group LLC d/b/a processes the data for the purpose of providing its email marketing services to the Owner.
  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
  • Google Analytics uses “cookies,” which are text files placed on your computer, to help the Owner analyze how Users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
  • More information at: https://analytics.google.com
  • Google AdSense is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
  • AdSense uses cookies to improve advertising, segment it according to content that is relevant to users, and improve campaign performance reports.
  • For more information, visit: https://www.google.com/adsense

You can find out how Google manages privacy with regard to the use of cookies and other information on Google’s Privacy Policy page: https://policies.google.com/privacy?hl=es

You can also see a list of the types of cookies used by Google and its partners and all information regarding their use of advertising cookies at:

Web browsing

When browsing the Website, non-identifying data may be collected, which may include your IP address, geolocation, a record of how you use the services and sites, browsing habits, and other data that cannot be used to identify you.

The Website uses the following third-party analytics services:

  • Google Analytics.
  • Google AdSense.

The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns, and collect demographic information.

The Owner is not responsible for the processing of personal data carried out by the websites that can be accessed through the various links contained on the Website.

Accuracy and veracity of personal data

You undertake to ensure that the data provided to the Owner is correct, complete, accurate and up to date, and to keep it duly updated.

As a User of the Website, you are solely responsible for the accuracy and correctness of the data submitted to the Website, exempting the Owner from any responsibility in this regard.

Acceptance and consent

As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, and you accept and consent to the processing of such data by the Owner in the manner and for the purposes indicated in this Privacy Policy.

To contact the Owner, subscribe to a newsletter, or make comments on this website, you must accept this Privacy Policy.

Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to new legislation or case law, as well as to industry practices.

These policies will remain in force until they are modified by others duly published.

  1. Who is responsible for processing your data?
  • Company name: Stephanie Smith – https://farmasyusa.com
  • Email: contact@farmasyusa.com
  1. What type of data do we have about you and how did we obtain it?

The categories of personal data we process from customers and suppliers are:

  1. Identification data
  2. Postal or email addresses
  3. Financial and transaction data (CUSTOMERS)

We have obtained all of the above data directly from you through the information form, order, contract proposal, etc. It is your or your company’s obligation to provide us with updated data in the event of any subsequent changes.

  1. For what purpose do we process your data?

We process the data provided by interested parties for the purpose of managing various activities arising from specific procedures carried out in relation to sales, after-sales service, service quality, etc. We will therefore use your data to carry out any of the following actions:

  1. To send you the information you request via the contact form on our website or any other means of contact with our company.
  2. To send you the products you have requested.
  3. Providing both potential customers and our customers with offers of products and services that may be of interest to them.
  4. Carrying out the administrative, tax, and accounting management of our customers.
  5. Carrying out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.
  6. How long will we keep your data?

Personal data relating to individuals linked to potential customers and customers that we collect through various contact and/or information collection forms will be kept until the data subject requests its deletion. The data provided by our customers and suppliers will be kept for as long as the commercial relationship between the parties is maintained, in any case complying with the minimum legal retention periods according to the subject matter.

In any case, we will keep your personal data for as long as is reasonably necessary, taking into account our needs to respond to questions that may arise or resolve problems, make improvements, activate new services, and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

  1. What is the legal basis for processing your data?

Depending on the type of data processing, the legal basis is as follows

PROCESSING LEGAL BASIS

Order Management: Manage the contractual relationship and execute the contract between the parties. Contract execution.

Accounting: management of invoicing with customers and/or suppliers Maintenance, development, and control of the contractual relationship between the parties

Tax: application of withholdings, rebates, etc. Maintenance, development, and control of the contractual relationship between the parties; compliance with legal obligations

Administrative management: management of logistics, warehouse, deliveries to customers, receipt of goods, etc. Maintenance, development, and control of the contractual relationship between the parties

Marketing: Commercial actions regarding our products or services aimed at our customers or those who have requested information from us in the past, including conducting customer satisfaction surveys. Free and unequivocal consent of the data subject (potential customers). We hereby inform you that the withdrawal of this consent shall in no case condition the execution of the contract between the parties; legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the persons concerned in the past.

If you do not provide your personal data, we will not be able to execute your contract or comply with legal obligations or those arising from public authorities. You are responsible for the accuracy of the data provided.

To whom will your data be communicated?

We will not transfer your personal data to any third party company that intends to use it for direct marketing purposes, unless you have expressly authorized us to do so. With the exception of Farmasi’s headquarters.

We inform you that we may provide your personal data to public administration bodies and competent authorities in cases where we are legally required to do so or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a legal process; to respond to any legal claim or demand; or to protect the rights of the company or its customers and the general public.

We inform you that your data will not be transferred or communicated to third parties; the company is solely responsible for its processing and safekeeping.

We provide your personal data to third parties or companies (e.g., Internet service providers who help us administer our website or carry out the contracted services, IT support and maintenance companies, logistics companies, tax and accounting advisors, etc.). In any case, these third parties or companies must maintain, at all times, the same levels of security as us in relation to your personal data and, where necessary, they will be bound by legal commitments to keep your personal data private and secure, and also to use the information only in accordance with the company’s specific instructions.

Data transfers to third countries?

No data transfers to third countries are planned. If we do so, we will ask for your prior consent.

What are your rights as a data subject?

Anyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them.

Specifically, data subjects may request access to their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, data subjects may request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details provided in Section 1 of this Legal Notice, attaching a copy of their ID card or legal identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

www.agpd.es

Furthermore, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we undertake not to send advertising by email without first obtaining the express authorization of the recipient. The User may object to the sending of advertising by checking the corresponding box.